With the cell phone global revolution, there are several cellular service providers promising best price, best services, seamless connectivity and so much more that making a choice is very tough. In order to choose a mobile phone service provider, first you must find out the reality about the endless promises and attractive offers that mobile companies make. But before that you must also examine your cellular needs -- daily/monthly phone calls, local/national/international usage, and SMS usage, etc. This article discusses some useful tips on choosing a cellular service provider.
- Read reviews or ask friends: The best way to find out about the quality of cellular services offered by providers is to ask your friends, colleagues, or acquaintances who are using cell phones. Listen to their experiences with their cellular service providers. Also do your own research by reading reviews in newspapers, magazines, online user reviews, etc.
- Comparative Research: Take advantage of the Internet technology to do your homework. Visit the service provider's website and check out the various services and plans they are offering. Do a comparative study of cellular plans being offered by service providers. Cost plays a crucial role in your decision of selecting your cellular service provider. Do a thorough cost and feature analysis. Keeping your needs in mind, settle on the cellular service provider that you think would work out the best.
- Cellular Connectivity: Check out if the service provider offers seamless connectivity in your city and other cities/countries where you need to travel. Unless the network is well connected and coverage area is wide, you won't be able to use the cell phone when you are on the move or whenever you need to connect. Bad connectivity and unreliable network would result in interrupted calls, voice breaks, and frustration.
- Tariff Plans: Consider the plans carefully. While doing so check the postpaid and prepaid options, monthly rental costs, talk time, SMS charges, roaming charges, ISD charges, etc. Many service providers offer zero rental plans, plans with free talk time, free text messaging and more. Some cellular companies provide different plans for students, corporations, international travelers, etc. Matrix Cellular is a service provider that is a one stop solution for all your communication needs. If you are a frequent international traveler, you would be glad to know that Matrix Cellular offers local mobile numbers for almost 30 countries to help you keep your international roaming costs low.
- Services & Offers: To attract customers cellular services these days offer many more services and extra offers (free or at additional charges). They provide rental phones, Internet connection, landline phones, discounted handsets, cell phone repair services, and travel and hotel bookings. Offers include paid or free caller tunes, festival offers, discounts, and more. Services & Offers vary from company to company. Take all this into consideration but be thoughtful because at times you might get attracted to take a service that you don't need just because it is being offered at great discount. This will add to you mobile phone bills without providing any value.
- Customer Service: Find out if the cellular company has a dedicated customer support division to handle customer queries and complaints. You can also call the Customer Support department to ask about their various plans and to have a first hand experience about the quality of customer care.
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